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Discussion topic: Sky Broadband Hub - Firmware?!

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This message was authored by Sky-2022 This message was authored by: Sky-2022

Sky Broadband Hub - Firmware?!

Hi, Sky Community. 

 

Would be great if I could get some advice and guidance regarding my issue. I recently received my Replacement Router and I have realised that the Firmware Version on this router is very different to my previous one - in which the old router I had was version - (7.01.0902.R). 

 

However, as I have attached a screenshot and system log information that should appear after approval, it shows version - (3.04.1472.R). Should I be doing something to update this or how will it be done?

 

Thank you! 

 

Jan 1 00:00:19 syslog: [ 0.428000] brcmboard registered
Jan 1 00:00:24 syslog: [ 23.981000] Line 0: xDSL link down
Jan 1 00:00:29 syslog: sky dhcpc client (v0.0.1) started
Jan 1 00:00:33 syslog: [ 31.981000] Line 0: xDSL G.994 training
Jan 1 00:00:47 syslog: [ 45.981000] Line 0: VDSL G.993 started
Jan 1 00:00:59 syslog: [ 57.981000] Line 0: VDSL G.993 channel analysis
Jan 1 00:00:59 syslog: [ 59.095000] Set preferred PHY: Non Gfast
Jan 1 00:00:59 syslog: [ 59.095000] Line 0: VDSL2 link up, Bearer 0, us=14997, ds=52609
Jan 1 00:00:59 syslog: [ 59.095000] Line 0: VDSL2 link up, Bearer 1, us=0, ds=0
Jan 1 00:01:00 syslog: sky dhcpc client (v0.0.1) started
Jan 1 00:01:34 syslog: ptm0.1 - WAN link UP.
Jan 1 00:01:34 syslog: Received valid DHCP lease from server. Connection UP.
Jan 1 00:01:34 syslog: Connection Up. SNO/MAC/IP/SWVER: [D211215D010063/C0A36E350B68/90.208.167.162/3.04.1472.R]
Jan 1 00:01:35 syslog: TR69: Connect to Production ACS
Jan 1 00:01:35 syslog: TR69: Connection to ACS Complete
Jan 1 00:01:36 syslog: TR69: Voice Profile configuration received
Jan 1 00:01:36 syslog: TR69: Voice Profile SIP configuration received
Jan 1 00:01:36 syslog: TR69: Close ACS Connection
May 29 09:39:59 syslog: bind 0.0.0.0 - Address already in use
May 29 09:39:59 syslog: bind 0.0.0.0 - Address already in use
May 29 09:39:59 syslog: bind 0.0.0.0 - Address already in use
May 29 09:39:59 syslog: bind 0.0.0.0 - Address already in use
May 29 09:40:00 syslog: Voice Disconnected
May 29 09:40:28 syslog: [ 132.653000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
May 29 09:40:35 syslog: Send out NTP request to ntp1.isp.sky.com
May 29 09:40:35 syslog: Time has been set from ntp1.isp.sky.com
May 31 10:40:36 syslog: Received NTP Sync Reply from ntp1.isp.sky.com
May 31 10:54:24 syslog: [ 963.443000] eth1 (Ext switch port: 1) (Logical Port: 9) Link UP 100 mbps full duplex
May 31 10:54:25 syslog: [ 964.454000] eth1 (Ext switch port: 1) (Logical Port: 9) Link DOWN.
May 31 10:54:26 syslog: [ 965.467000] eth1 (Ext switch port: 1) (Logical Port: 9) Link UP 100 mbps full duplex
May 31 10:54:35 syslog: [ 974.507000] eth0 (Ext switch port: 0) (Logical Port: 😎 Link UP 100 mbps full duplex
May 31 10:59:30 syslog: [ 1268.200000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
May 31 10:59:32 syslog: [ 1270.229000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 10 mbps full duplex
May 31 10:59:40 syslog: [ 1277.058000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
May 31 10:59:42 syslog: [ 1279.088000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 10 mbps full duplex
May 31 10:59:57 syslog: [ 1294.242000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
May 31 11:00:00 syslog: [ 1297.270000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
May 31 11:03:37 syslog: [ 1513.739000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
May 31 11:03:39 syslog: [ 1515.762000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 10 mbps full duplex
May 31 11:03:46 syslog: [ 1522.816000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
May 31 11:03:48 syslog: [ 1524.646000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 10 mbps full duplex
May 31 11:04:00 syslog: [ 1536.752000] eth2 (Ext switch port: 2) (Logical Port: 10) Link DOWN.
May 31 11:04:03 syslog: [ 1539.792000] eth2 (Ext switch port: 2) (Logical Port: 10) Link UP 1000 mbps full duplex
May 31 11:05:36 syslog: Lease renewed 3600 ip 90.208.167.162
May 31 11:05:53 syslog: TR69: Connect to Production ACS
May 31 11:05:53 syslog: TR69: Connection to ACS Complete
May 31 11:05:54 syslog: TR69: Close ACS Connection
May 31 11:06:03 syslog: TR69: Connect to Production ACS
May 31 11:06:03 syslog: TR69: Connection to ACS Complete
May 31 11:06:07 syslog: TR69: Close ACS ConnectionScreenshot (790).png

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Sky Q UHD 1TB (on ethernet) & Sky Superfast - SR203 router (59mbps downstream, 16mbps upstream - average)
If my reply is correct/up-to-standard mark it as answered.
If I get it incorrect, educate me - I am open to learning from others as we are one community.
If I say something you find informative and helpful give me a thumbs up.
I am trying to level my way through progressively 🙂

Best Answers
This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Sky Broadband Hub - Firmware?!

Posted by a Superuser, not a Sky employee. Find out more

@Sky-2022Normally after a few days of being connected the router should pick up any firmware updates, this process is normally done in the early hours of the morning.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

View this Answer within the discussion

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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: Sky Broadband Hub - Firmware?!

Posted by a Superuser, not a Sky employee. Find out more

@Sky-2022Normally after a few days of being connected the router should pick up any firmware updates, this process is normally done in the early hours of the morning.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Sky-2022
Topic Author
This message was authored by Sky-2022 This message was authored by: Sky-2022

Re: Sky Broadband Hub - Firmware?!

Hi, @Highlinder.

 

Thanks for the prompt reply. A few mins ago the internet went down, and i have just checked again. The firmware is now updated to - (7.02.0001.R).

 

Thank you!

----------------------------------------------------------------------------------------------------------------------------------------------

Sky Q UHD 1TB (on ethernet) & Sky Superfast - SR203 router (59mbps downstream, 16mbps upstream - average)
If my reply is correct/up-to-standard mark it as answered.
If I get it incorrect, educate me - I am open to learning from others as we are one community.
If I say something you find informative and helpful give me a thumbs up.
I am trying to level my way through progressively 🙂
This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky Broadband Hub - Firmware?!

Posted by a Superuser, not a Sky employee. Find out more

@Sky-2022There you go, a bit faster than usual. But it got there in the end.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: Sky Broadband Hub - Firmware?!


@Sky-2022 wrote:

Hi, @Highlinder.

 

Thanks for the prompt reply. A few mins ago the internet went down, and i have just checked again. The firmware is now updated to - (7.02.0001.R).

 

Thank you!


  • Mine went to 7.02.0201.R  early this morning.
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



This message was authored by Patrick+Caulton This message was authored by: Patrick+Caulton

Re: Sky Broadband Hub - Firmware?!

I wished sky would show us a change log when they do updatres.

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