Discussion topic: Sky Broadband Early Termination Changes

This message was authored by: zhjssc · ‎22 Sep 2022

I have moved home when my Sky contract was not ended. I reached Sky to book a Home Move for my broadband but they could not provide it in the area I moved in and I was told by an expert that I would not get any early termination charges as they could not provide broadband for me.

However, I received an email charging me for early termination and I am not sure what I should do.

This message was authored by: Skull+Treaty · ‎22 Sep 2022

Probably best giving them a call @zhjssc and talk it over with them.

Dial 0333-759-1583 (if you're in ROI, the number is 08-18-50-019-2).
When calling, ignore the message at the beginning and stay on the phone as long as you can. If the system sends a text message and asks you to hang up, don't.
If asked for the reason of the call, just say speak to adviser or cancel, nothing else. Finally you should be put in the queue for an adviser.

* * * * * * * * * * * * * * * * * * "Sometimes, the only choices you have are bad ones, but you still have to choose"

Discussion topic: Sky Broadband Early Termination Changes

Sky Broadband Early Termination Changes

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