Discussion topic: Sky Box - Stolen
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Message posted on 30 Apr 2026 09:42 AM
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Sky Box - Stolen
Sky Box was stolen or mis-delivered by the Post Office and I never received it. Why are Sky wanting to charge me for a new one ?
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Message posted on 30 Apr 2026 09:44 AM
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Sky Complaint
I made a formal complaint 2 days ago, I was promised a response but no one has returned my call. Is this the level of service to expect ?
Message posted on 30 Apr 2026 09:58 AM
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Re: Sky Complaint
@Peter_K Sky have up to 6 nweeks to resolve rthe complaint or issue a deadlock letter. You will likely get a response but expecting one within 2 days is incorrect expectations
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 30 Apr 2026 10:01 AM
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Re: Sky Complaint
I was promised a response in 2 days, was I advised incorrectly ?
Message posted on 30 Apr 2026 10:15 AM
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Re: Sky Complaint
That might well have been somewhat optimistic.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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