Sky Booster

[Suzanna100]

Hello,

So the Sky signal is teriible upstairs and my daughter is using all of her data.  I have bought a Sky Booster.  I have connected it and I have all 3 lights that are green. However, when I search for it on WIFI available networks, it is not there?  Only my usual SKY hub.  it is a 210 model?  I have watched the video and followed the instructions to set it up.

What have I done wrong?  What else do I need to do? I would be grateful for any help.

Thanks

[jamesn123 · Accepted solution]

@Suzanna100 

That is normal. The Sky booster clones the name & password of your Sky hub so that devices can seamlessly roam between your main hub and the booster. Have you checked the signal strength in your daughters room now? It should have improved providing you have positioned the booster close enough.

[Suzanna100]

Thank you so much. I was confused. I've done a speed check and it has improved, thank you.

[Carole+Lewis+14]

I need a  Sky  Booster battery  for my Son's bedroom 

[Carole+Lewis+14]

I need a  Sky  booster battery for my Son's bedroom 

[Themilkman999]

Simply leave Sky. Get a Vodafone contract and router. All your problems should be sorted and for less money and more speed. You're welcome. Sky Max Hub by any chance ? [content removed]

Moderator note: language removed

[Chrisee]

@Themilkman999 oddly Vodafone customers also complain of similar issues and unlike Sky they have recently closed their customer forum . Glad you are happy with your new service but roughly twice as many Vodfone broadband customers per 100,000 complain to Ofcom than Sky's - see https://www.ofcom.org.uk/phones-and-broadband/service-quality/telecoms-and-pay-tv-complaints/