Sky 150 full fibre and booster not syncing

[Showbiz+Jones]

Hi guys, we've recently had 150 fibre installed.

My wife was present when the installation took place but not very techy. The engineer left the old router connected and didn't say exactly what we had to do with the old router and why he had left it still connected. We also had a white sky booster upstairs which he hadn't mentioned. 

my question is, are we meant to connect the white booster router to the new router? I've tried this but the white booster is only showing 2/3 green lights. The power light and wifi light is green but the connected light is not green. I've tried pressing the wps button for both new router and booster without any joy.  

any suggestions? 

[JimM1]

@Showbiz+Jones The white SE210 booster will only work with the Black SR203/204 router, if you have got a new white Max SR213 router then new pod's will be required. If you just got a new replacement Sky router can you say which one!

[Showbiz+Jones]

I have the se210 white one booster and the new black router is the sr203 

[Showbiz+Jones]

 

[JimM1]

@Showbiz+Jones Reset the booster, and then have it really close to the SR203 router within a few feet, press wps button router then booster, leave them to do there thing, once the booster reset's give it time to do all 3 lights normally takes about 3-4 mins on power up off the booster, take it to were you need, switch it on and make sure all three light again.

[Showbiz+Jones]

All sorted now. Thanks 

[JimM1]

@Showbiz+Jones They are a good combo used both for about 3 years with zero issues so should work good for you.👍