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Discussion topic: Sketchy internet/wifi

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This message was authored by: MT42

Sketchy internet/wifi

I've had sky for years now, lately my internet connection has been dropping in and out, making work video calls I have difficult. Every time I use the service checker, it tells me everything is working. Then I have the same problem again. Why should I do about it?? Any help would be welcome!

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This message was authored by: Chrisee

Re: Sketchy internet/wifi

Posted by a Superuser, not a Sky employee. Find out more

@MT42 consider if you have moved something which could be affecting the WiFi signal in your home. If there us nothing the problem is possibly due to interference from a neighbour's network in which case a hub reboot can helpmat least temporarily as your hub will find tge lesst cingested channels to use.

 

However in the longervterm consider improving the WiFi in your home either by buying Sky's WiFi Max package thst can get you up to 3 extenders or by buying your own WiFi equipment.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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