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Discussion topic: Since I switched to Sky Broadband all devices connected apart from on Samsung tv. I have to have it

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Message posted on ‎14 Aug 2024 11:04 AM

Since I switched to Sky Broadband all devices connected apart from on Samsung tv. I have to have it

Hello, I moved to sky broadband and connected all my devices successfully except for one Samsung tv, it has be be wired in to use it. This was not the case with BT broad band. The help line said I had to upgrade my package in order for them to be able to send an engineer to investigate. I wish I had check the tv worked when the engineer who set me up left! Any idea or help to get my tv connected to wireless? 

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This message was authored by: Highlinder

Message posted on ‎14 Aug 2024 11:24 AM

Re: Since I switched to Sky Broadband all devices connected apart from on Samsung tv. I have to have

Posted by a Superuser, not a Sky employee. Find out more

@LisaB12  Have you tried to factory reset the TV so it is just like out of the box to see if it will then connect to Sky broadband?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: LisaB12

Message posted on ‎16 Aug 2024 08:55 AM

Re: Since I switched to Sky Broadband all devices connected apart from on Samsung tv. I have to have

Thank you, I will give that a go. Lisa

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