02 May 2024 12:58 PM
Hi
I have the sky broadband hub and have upgraded to Sky Broadband Ultrafast fibre, connection from outside to the hub is fine however, the wifi has declined since the upgrade.
I have purchased a TP-Link Deco X55 AX3000 mesh system which i plan on setting up tomorrow but have read somewhere that the sky router needs to be set to non-router mode?
Has anyone got any experience of this and might be able to tell me what i need to change in the router set up? (we have sky Q until tomorrow so not fussed if it will stop that working as we wont be using it going forward)
Thanks
02 May 2024 01:16 PM
Posted by a Superuser, not a Sky employee. Find out moreNo idea what you mean by 'non-router mode'. The mode I assume you might be thinking of is 'Modem' mode but the Sky hubs do not have this functionality. To use the 3rd party router properly you would remove the Sky hub completely and connect your TP-Link router directly to the ONT.
02 May 2024 01:26 PM
Posted by a Superuser, not a Sky employee. Find out more@Sammia21 the simplest setup for a Deco system is to configure it in Access point mode connect it to the Sky hub by wifi and disable the hub's own wifi.
Deco systems dont connect that easily to Sky lines as they dont support DHCPv4 Option61 Sky require although they can in some lines be connected using DHCPv6 PD but that is by no means certain
02 May 2024 01:30 PM
Would i be better off changing the router too?
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