28 May 2022 11:31 AM
I have brought a second hand router as my original one became faulty. Can I plug the router straight in or do I need to register it with sky?
28 May 2022 11:46 AM
Posted by a Superuser, not a Sky employee. Find out more
Its always best to request a new router from sky especially if its an sr203 or issued after april 2020. These hubs are loan items and should have been returned to sky.
31 May 2022 11:09 AM
Posted by a Superuser, not a Sky employee. Find out moreIf your router is faulty you should get Sky to send you a replacement FOC. Any router you buy online is not owned by the seller and is loaned from Sky. If you start using it there is a very good chance Sky will brick the router and it'll stop functioning.
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