0

Discussion topic: Scam calls

Reply
This message was authored by: HollyB6616

Scam calls

I have been receiving calls from mobile numbers on my landline, when you pick up they hang up. Three times this has happened & when you phone back they have no idea who you are nor do they have anything on their phone that says they have rung that number. 
yesterday I had some phone on the house phone saying they were from sky broadband, telling me my internet was running slow & asked my to do a speed check on my phone. He also asked me to use another device to do this with, he was very angry that I didn't have an iPad or tablet to do this on. He said that he'd booked an engineer. He asked me no security questions whatsoever. 

Reply

All Replies

This message was authored by: Chrisee

Re: Scam calls

Posted by a Superuser, not a Sky employee. Find out more

@HollyB6616 these calls are a pain but see this pinned thread. 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: TimmyBGood

Re: Scam calls

Posted by a Superuser, not a Sky employee. Find out more

@HollyB6616 wrote:

 I had some phone on the house phone saying they were from sky broadband, telling me my internet was running slow & asked my to do a speed check on my phone. He also asked me to use another device to do this with, he was very angry that I didn't have an iPad or tablet to do this on. He said that he'd booked an engineer. He asked me no security questions whatsoever


Hardly surprising, given that's 100% a scam caller.  ISPs never call customers about slow internet connection.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Smithy1972

Re: Scam calls

@HollyB6616 Us too - we have ended up removing our landline phone as they tend to ring that number rather than mobile

Reply