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Discussion topic: Same problem as last time ? Internet keeps dropping out

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This message was authored by: Dad7

Same problem as last time ? Internet keeps dropping out

We had a damaged line last time around & it looks to be the same issues again

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This message was authored by: JimM1

Re: Same problem as last time ? Internet keeps dropping out

@Dad7 How did you deal with it the last time, did you call sky or run the diagnostic, find the fault and go from there?

 

If there aren't any then try running the line test here
Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

 

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