SNR Reset

[jamesn123]

@steve+284 

Your margin is already at 2.6 which is at the optimum value. A reset, if anything, would make your speed slower. Additionally you cant request a reset over the phone is has to be done by Openreach so I am not sure what the engineer was talking about.

As others have said you are on aging technology and you should really consider an upgrade. I cant imagine an upgrade would cost much more than what you are paying now since Sky rarely discount standard ADSL broadband contracts these days. 

[cookiemonsteruk]

@steve+284 

Word back from community manager... weekly deals etc are for new customers however you should be able negotiate a good deal based on your vip status and the fact that you are on ancient tech at the minute 

[steve+284]

Thanks everyone for all of your info, I understand now. I've left it too long to change to fibre because the cable runs through a few awkward to move obstacles in my house, like a walk-in cupboard that's full to the brim with heavy junk and fitted other stuff/furniture en-route to the router. Defo not the type of tasks I can do myself with only one usable arm a the mo, and it's my main arm.

I can't see an engineer wanting to take on these tasks.

Just thought, maybe they could run the wire loosely around things, for me to fix properly at a later date when I'm more able.

Thanks again 

@steve+284

[steve+284]

I wanted to put 'Answered' on more than one post but it didn't allow.

Maybe someone could change that.

[TimmyBGood]

---

@steve+284 wrote:

 I've left it too long to change to fibre because the cable runs through a few awkward to move obstacles in my house, like a walk-in cupboard that's full to the brim with heavy junk and fitted other stuff/furniture en-route to the router.

---

FTTP involves the installation of a new optical cable which takes over from the copper line: that new cable doesn't have to land in the same place as an existing master socket, and typically won't do so.

[steve+284]

Years ago an openreach engineer ran an extention cable from my master socket (which is nearer to the front door) to about about 5 metres farther away and next to my router.

Will the new fibre cable go all the way to the router or master socket or does it join up to the existing cable before that, like at the front door or outside of the house?

[jamesn123]

@steve+284 

The cable tends to come in at the same location as the overhead feed or ducting that you have now but doesnt have to terminate in the same location. 

[TimmyBGood]

@steve+284 

The BT Wholesale website image you posted shows UG served by 2.5" plastic duct (ie an Openreach pipe)

Typically they will try to use that duct again as long as its nearest end is reachable from outside the property (ours wasn't)

The optical cable is broken out of this to a CSP (external box) and then an optical pigtail is brought through an outside wall, typically through a new drill hole to serve the Openreach ONT.

[steve+284]

Still haven't got the answer I was hoping for.

Will the new fibre optic cable be routed through the inside of my house directly to the router hub or do they connect the new fibre optic cable to my existing cable somewhere near the front door?

The router hub and master socket is at the back of the house.

In other words, will the engineer have to come into my house to move furniture etc to lay the fibre cable?

[daveNOS]

@steve+284 It's unlikely they will run cable through your house, it will almost certainly be installed on the internal wall closest to where the current line enters. 

[TimmyBGood]

@steve+284 

The optical pigtail is typically run around the outside of a property, with a single drilled entry point, rather than around or through multiple internal walls.

[steve+284]

Optical pigtail, I had to look that one up.

So the last bit of cable after the optical pigtail will still be my original non optic cable that goes to my hub. Is that right?

Doesn't that diminish the power of the optical cable?

[TimmyBGood]

@steve+284 

Nope: the pigtail is fusion-spliced to one of the four drop-cable cores at the CSP and then goes all the way to the ONT.  It's the ONT itself which converts optical signalling over glass to ethernet signal over copper.

[TomThumb5ive]

@steve+284  Any original cabling either internal or external as from asdl / fttc will become obsolete when a fttp service is installed.

Any new cable runs for a fibre (fttp) connection might follow the same route as previously used,  as that would have deemed to be the easiest route when 1st installed many years ago.

 Fttp is more accommodating these days, where a customer's preference to placement is the end goal, but any additional cable runs will be external, with only with 1 entry point into the property that is located close to an internal power supply.

Tom...

[steve+284]

I was lost after Nope. I'm a layman on this stuff.

CSP ?

ONT ?

Wont my old cable in my house diminish the capability of the fibre (glass?) cable.

Can the optical  fibre cable go straight to my router/hub.