SKy & eero - beginner

[Dukenuke69uk]

Hi there, I've recently got Sky Gigifast, and whilst great the wifi router (even with Sky "boost") drops speeds very quikcly outside the room i'm in.  I know the SKYQ boxes act as boosters, but seem to boost at a very low speed (in comparison).  I purchased and plugged eero into sky router and them more eeros to pick up the wifi signal and boost through the house (under a new wifi name) which worked and speeds throughout the house went up x 5.  Was getting 500mbs on the top floor of house so was very happy! The SkyQ boxes seem to strangle the wifi speed even without eeros (down from 500 to about 70mbs throughout house.)  Hence why I invested in eeros in the first place.  All was working well however, now they keep dropping out and I'm thinking it's the SkyQ boxes and their wifi channels interfering with the wifi channels.  

I have a few thoughts on how to proceed.

1) I'll hardwire all the 3 SkyQs into the Sky Router and turn off all the WIFI channel on the SkyQs.  Just involves alot of drilling and wires.

2) I'll do same as above, also plug in eero into Sky router and (somehow?!?) disable the wifi signal from sky router as it's not needed? Is that possible? So i'm only broadcasting my new wifi network?

3) disconnect Sky Router and just have the eero plugged straight into the fibre point. Would that work or is there alot of programming on router need doing?

4) Delete new wifi network and just pickup the signal from sky using the routers from eero (but speeds are strangled still by the Skyqs)

Sorry for all the text, I like to think I'm tech savvy, but am struggling so it appears I'm not!! Thank you

[peter-marlow+1966]

Gigafast broadband is 900mps. I have it and get between 790mps to 850mps , I have sky glass tv  and a booster 

[peter-marlow+1966]

Minimum speed  with gigafast is  granted  at 500mps  

[jamesn123]

@peter-marlow+1966 

What relevence does your comment have on the topic OP is asking about which is moving Sky Q to ethernet?

[jamesn123]

Hi @Dukenuke69uk 

Sky Q only runs on either Channel 36 or 44 so if you configure your eero system to run on channels higher than that they should not interfere.

What I would recommend you do is switch WiFi off on your Sky hub, Switch WiFi hotspots off on your Sky Q devices & then connect them to your eero's WiFi. This would then allow you to keep the eero system in place while also not allowing your Sky Q boxes to interfere with the speeds. This also means you wont need to drill holes and run wires everywhere.

[Dukenuke69uk]

thanks @jamesn123  that sounds like a great plan (and a lot less work!).   How do I disable wifi on the hub/router?  I know how to do it on qboxes but not sure on the actual router itself

So to get this straight (sorry)

Gigafast->hub->eero (just wired)->skybox(wired)

wifi eero extender->skybox(wired)

Cheers, 

[jamesn123 · Accepted solution]

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@Dukenuke69uk wrote:

thanks @jamesn123  that sounds like a great plan (and a lot less work!).   How do I disable wifi on the hub/router?  I know how to do it on qboxes but not sure on the actual router itself

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To disable WiFi on your router go to 192.168.0.1 in a web browser, to go WiFi settings and untick the Enable WiFi Access point & broadcast boxes. You will need to also do this for the 5ghz band in the other tab. 

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@Dukenuke69uk wrote:

So to get this straight (sorry)

Gigafast->hub->eero (just wired)->skybox(wired)

wifi eero extender->skybox(wired)

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Yes you could do this or you could do the following;

Gigafast > Sky Hub (WiFi Disabled) > Eero (Wired to Sky hub) > Sky Q Main Box (Wireless) > Sky Q Mini Box (Wireless)

Then all you do is disable the 'WiFi Hotspots' feature on the Sky Q boxes. You can disable this feature while still maintaining the WiFi functionality of the Q boxes therefore you do not need to wire them if its easier not to. 

[Dukenuke69uk]

Fantastic, thankyou @jamesn123 you've saved me a world of pain this weekend it looks like!! Thanks again! 

[kaykenton1199]

Hi DukeNuke69uk, did this work?? I ask because I am about to buy some Eero 6 pro (3 pack) and hoping that I can somehow plug the 2 mini boxes that are not already hard wired to the Router (SR203) directly into the 2 EERO boxes...I then disable WiFi on the Router and Mini-Boxes and hope they attach to the Eero...is that what you have done? 

I am very frustrated with Sky, ive been with them 25 years but their stupid system says that as I have SkyQ and Mini's plus 2 extenders, I cante Sky-Max...I would much prefer they to say honestly that they are not interested in Sky Q any more, and I should stream everything to puk's.......but with a house with concrete walls and solid walls I dont want to risk it....hence going Eero.

Many thanks

[Dukenuke69uk]

Hello mate no it caused me no end of issues to br honest. The mini boxes just strangle bandwidth but also wouldnt play nice when linked to the eeros. Now I basically have 2 networks one (sky) for the mini boxes and then my own eero which is for all my wifi devices. The mini boxes are speeds of like 100mb.(lame) but the eeros give my laptop and Xbox etc 900mb. 

[kaykenton1199]

Many thanks...I did worry that this would be the outcome...I think I will be fine with this....hang everything else off the Eero and get good WiFi and just use Sky for itself....ie two mesh's. Anyway, many thanks for taking the time to reply 🙂