31 Jul 2024 09:58 PM
Hi there,
Thanks for reply and info, I will have to hunt down a laptop and do as you say.
Regards
Steve
02 Aug 2024 01:34 PM
Hi there,
i eventually dusted off the old laptop and hardwired via ethernet to SR204 router.
As originally atated I have Ultrafast via gfast 150 mbps, and my sky saysI have been recieving 145-149 mbps to my hub daily for the last month. I tested via the standard windows type speedtest , I tested it 3 times with ethernet cable to router and then 3 times via wifi, results were:
Download Upload Download Upload
Ethernet Test 1/ 87.5 26.9 Wifi Test 1/ 16.4 15.0
Test 2/ 90.0 24.7 Test 2/ 18.3 16.0
Test 3/ 90.1 25.3 Test 3/ 17.5 16.1
I appreciate that wifi is always 40-50% slower than ethernet , but do these figures seem acceptable for supposedly receiving 140-150 mbps to the sky hub.
Regards
Steve
02 Aug 2024 01:43 PM
Have you logged into the router and looked at the speed the router is stating it is receiving and sending? If the ethernet connection is much lower, then there is a problem. Call Sky while you have the laptop connected and compare figures. Perhaps the router is faulty. A simple thing to do is power down the router and see if there is an improvement. Also remove the master socket cover and plug in direct to the internal connection. It could be a faulty cover.
02 Aug 2024 06:16 PM
Got into sky hub status, the downstream connection speeds is 159809 kbps/ upstream is 30020 kbps. Are the downstream and upstream connection speeds the limits set in the hub or are they real time speeds.If they are real time speeds ,am I correct in thinking that as the speeds are shown in kbps I basically divide by 100 for Mbps i.e downstream 159809 kbps is 159 Mbps?, if so and I am getting approx 90 Mbps through ethernet to laptop,I am loosing 70 Mbps somehow ? Thanks Steve
02 Aug 2024 07:17 PM - last edited: 02 Aug 2024 07:18 PM
The figures you quote at the router are reasonable. divide by 1024 if you want Mbps from Kbps. It is an Asymmetric Digital Subscriber Line so the upload is slower than the download speed. and close to what you pay for. The critical thing is the Wi-FI connecton that is always going to be slower than an ethernet connection and there is little you can do about it being slower, other than perhaps split the 2.4 and 5 GHz channels and then connect to either one and check the speeds. One may be faster than the other, I find the 5 GHz one is usually faster. Another thing is to use an app on a tablet usually to check which Wi-Fi channels are used the most as your neighbours will also be using Wi-Fi. Set the Wi-Fi channels on your router to be using the least populated channels to avoid clashes. An android app is WiFiAnalyser.
02 Aug 2024 08:01 PM
Hi Brian.
Thank you for reply,
I think I understand it a bit now.
I just don't get how sky say I am getting 140-150 at my hub, the hub says within the statistics I am receiving 156, yet devices connected via ethernet only show 90 max ?
Steve
02 Aug 2024 08:32 PM
Just lifted this off the internet, which Cat rating are you using?
You need Cat 6 or 7 for over 100Mbps. I suspect your ethernet cable is Cat 5
02 Aug 2024 08:37 PM
Posted by a Superuser, not a Sky employee. Find out more@BrianGJSteer Both CAT5e and CAT6 can handle speeds of up to 1000 Mbps, or a Gigabit per second.
04 Aug 2024 09:33 PM
Hi all,
I had a cat5e ethernet cable and an old rj11patch cable from openreach. G- fast socket to SR204.
I have new quality cables coming tomorrow,so I actually have confidence in them, . Who else may know what causes such a drop in speed- 159 Mbps download showing in the SR204 settings yet only 90 Mbps on speed test on ethernet connected windows laptop. Is this common or not ? Regards Steve
05 Aug 2024 06:59 AM
Posted by a Superuser, not a Sky employee. Find out more@bananabox 159Mb/s is the fastest possible G.Fast connection which only a few customers get as unlike Ultrafast over full fibre G.Fast speeds are affected by line length like VDSL. Check the Sku hub's connection stats to see the speed it is actually connecting at see Find your Sky Broadband router statistics
Second point if the laptop is old it is quite likely not to have a gigabit capable ethernet port the speed test results are consistent with a port limited to 100Mb/s after allowing for network overheads. Changing cables will do no harm but unlikely to affect spedds unless the rj11 lead is long say over 10m.
05 Aug 2024 07:19 AM
Yes, I forgot that important point.
14 Aug 2024 12:07 PM
Chrisee,
Sorry for delay in reply,have been away,
I chamged my cables to better quality and the RJ11 is only 2metres long, but changing them made no difference.
I didnt realise that old laptops were limited to what they could handle,is that where the 50 odd mbps is being restricted ? i was hoping that the more my sky hub put out ,the quicker the wifi would be, therefore the quicker the cctv would load on to phones etc. I have attached my router stats for anyone`s perousal.I have had to write my downstream speed in word format as I had a warning message before posting about not allowing to post the number in numerical form - very strange ??
Regards Steve
14 Aug 2024 12:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@bananabox wrote:
i was hoping that the more my sky hub put out ,the quicker the wifi would be, therefore the quicker the cctv would load on to phones etc.
Only up to what the receiving hardware can handle. My old phone only ever 'tested' WiFi here at 40Mbs (while the current one says c200Mbs) but it's a 500Mbs FTTP circuit as proved by a PC on ethernet cable.
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