Rubbish internet

[Siobhanfarley]

The WiFi is rubbish.

everything starts and stops sometimes I can't even watch my tv because nothing loads! 
on my phone I have to use 4g when checking connections on here it says everything works but it doesn't 

[jamesn123]

Hi @Siobhanfarley Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...