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Discussion topic: Broadband dropping

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Scott113
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This message was authored by Scott113 This message was authored by: Scott113

Broadband dropping

‎15 Jul 2024 12:07 PM

Hi, the BB keeps dropping and no connection to the internet according to status on TV, however the BB checker says it's connected, I keep losing the WiFi on my work laptop

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband dropping

‎15 Jul 2024 05:49 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Scott113 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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