Rubbish WiFi from Sky

[Kelv1]

My wifi keeps dipping out. Web pages really slow to load or simply fail. All the checks say everything is good. My router is in an open space, everything is connected correctly  and I have unplugged and restarted the router many times. I have a small house with pretty thin walls. It also affects the Sky Q box.

When it does work its pretty good but there are too many times that it doesnt work.

[Kelv1]

Been trying for two hours to get through to an agent. Sky WiFi cant even handle that.

[JimM1]

@Kelv1 Have you tried the old method, calling from your landline just dial 150 and see if you can speak to someone? May take a little time to get through though...