Router

[Esmae2]

I am a staff member my hub constantly drops onto a red light and losing connection I am looking to raise a service call to replace hardware 

[daveNOS]

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@Esmae2 wrote:

I am a staff member my hub constantly drops onto a red light and losing connection I am looking to raise a service call to replace hardware 

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@Esmae2 You can't raise a service call via the community, as you are staff you should have a dedicated staff contact number that you can call to raise faults, if you don't then you will just have to call customer service.

[GD1]

@Esmae2  As per @daveNOS  there is a Staff line that you can use for any issue with your service.  Do you not have this info?