Discussion topic: Router
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Message posted on 31 Oct 2025 04:10 PM
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Router
Got an old router
would it be advisable to change if so how do I upgrade can I get any old router or do sky provide with a new router for free
just concerned about security if it's too old
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All Replies
Message posted on 31 Oct 2025 04:25 PM
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Re: Router
Sky have been running a program to replace old hubs so if they haven't emailed you about getting one then see if you can order one via this link:
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 31 Oct 2025 04:29 PM
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Re: Router
New hub totally useless, no internet connection 8 to 10 times a day, call centre rude beyond belief, never going to resolve. Starlink, here I come.
Message posted on 31 Oct 2025 06:40 PM
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Re: Router
@sc57 What sky Hub do you have connected to whatever line connection type it is that you have!
Message posted on 01 Nov 2025 07:52 AM
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Re: Router
We have sky q router.
Message posted on 01 Nov 2025 07:53 AM
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Re: Router
Can I buy my own router say tp link for example
Message posted on 01 Nov 2025 08:55 AM - last edited: 01 Nov 2025 08:57 AM
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Re: Router
@Skyuser721 If you have the old sky Q hub see the link below!
The replacement is the sky Broadband Hub!
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
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