31 Aug 2023 12:22 PM
31 Aug 2023 12:38 PM
I have exactly the same issue, so would also be interested in the answer(s) to this question
31 Aug 2023 01:18 PM
Posted by a Superuser, not a Sky employee. Find out more@Turner007 & @TW Which routers do you have at present from Sky, shown in the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
31 Aug 2023 01:36 PM
The bottom one the sky hub.
31 Aug 2023 02:18 PM
Same here, the hub. Mine is about 9 years old now...
31 Aug 2023 04:16 PM
Posted by a Superuser, not a Sky employee. Find out more@Turner007 & @TW Are you still in a minimum term contract with Sky for your broadband?
31 Aug 2023 04:56 PM
Cannot seem to find it anywhere but I don't think so.
31 Aug 2023 05:48 PM
Posted by a Superuser, not a Sky employee. Find out more@Turner007 Give Sky a call and they can talk you through the options and see if you can get a router replacement along with it.
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