Router over heating

[Jess170]

My router keeps over heating it is on it own on a table in the kitchen the casing has also started to yellow from the heat 

[JimM1]

@Jess170 What hub do you have that is getting so hot to cause that problem! Link below if you are not sure will show types.

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

[Jess170]

It's a sky max hub 

[JimM1]

@Jess170 Does it feel really warm to the touch? And if you know are you connected full fibre or via a OR Master Phone socket?

[Jess170]

Yes the casing gets very hot we are connected to phone socket 

[JimM1]

@Jess170 If you are finding that it is getting that hot, you need to call sky let them know and have them organise a replacement for you.

Dial 150 if you have a landline, else you will the number in the link below, just click on th need more help, scroll down and you will see it.

 https://www.sky.com/help/home