This discussion topic has been answered Discussion topic: Router only shows 5ghz not both

This message was authored by: Andrew288 · ‎10 Apr 2025

After my router went down earlier I can now only use the 5ghz WiFi and the 2.4 no longer shows. This is an issue as a number of my network is only connect to this. Car charger. Alexa controlled lights etc. I have tried resetting but still not working

This message was authored by: Chrisee · ‎11 Apr 2025

@Andrew288 while it is possible the 2.4GHz band has failed it is more likely thst the hub has simply revertd to the default of transmitting a singlecdualband SSID. You can check with an app like WiFi Analyzer on a phone as that will show both bands.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎11 Apr 2025

@Andrew288 while it is possible the 2.4GHz band has failed it is more likely thst the hub has simply revertd to the default of transmitting a singlecdualband SSID. You can check with an app like WiFi Analyzer on a phone as that will show both bands.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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Router only shows 5ghz not both

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