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Discussion topic: Router not working

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williammckay
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This message was authored by williammckay This message was authored by: williammckay

Router not working

‎16 Nov 2022 09:39 AM

Engineer came out as upgrade to super fast broadband didn't work. He said router not working. It only works with an Ethernet cable and not wirelessly. Have no internet now over WiFi. Please can this be fixed or new router sent out ASAP 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Router not working

‎16 Nov 2022 12:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@williammckayYou will need to call Sky to get them to send out a new router. This cannot be done from the forum as Sky can't pick up who you are from this message. Just dial 150 on your landline.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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