Discussion topic: Router keeps restarting

This message was authored by: cn5 · ‎05 Jul 2024

Over the last 2 weeks, my internet has been dropping approx 6 times a day. Initially I thought it was a network issue, but I have since observed that the actual router is restarting.

Once it has rebooted for the first time, it's approx every 10mins and then after 6 or so times it does not do it again until the next day. It's incredibly frustrating when trying to work from home.

This message was authored by: cookiemonsteruk · ‎05 Jul 2024

@cn5

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: cn5 · ‎05 Jul 2024

This message was authored by: jamesn123 · ‎09 Jul 2024

@cn5

At the time of posting your router stats the router had been up for 21hrs. Had you noticed a drop in those last 21hrs?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: cn5 · ‎09 Jul 2024

No, I only got round to reporting it the next day

Discussion topic: Router keeps restarting

Router keeps restarting

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