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Discussion topic: Router keeps restarting itself

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This message was authored by: kevin275

Router keeps restarting itself

My router is randomly restarting itself numerous times throughout the day and disconnecting all devices, then takes a few minutes to connect everything back up.

 

This started off around once or twice a week, but it is now numerous times everyday. I have done all the tests online and they are coming back ok, (which is obvious as it only does the test once back online!!)

 

Can't get to speak to a human on the phone or in chat, could it be a faulty router and if so what can I do about it?

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This message was authored by: Chrisee

Re: Router keeps restarting itself

Posted by a Superuser, not a Sky employee. Find out more

@kevin275 any device that starts rebooting spontaenously is likely to be faulty assuming it isnt something like a lose power cable. You should be able to speak to a Sky agent by diallling 150 on a Sky Talk or Sky mobile line. When navigating the bot say as littlecas possible and decline offers of texts etc.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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