08 Oct 2024 09:44 PM
It seems most day internet drops out and I have to switch off router to reconnect
09 Oct 2024 07:55 AM
Posted by a Superuser, not a Sky employee. Find out more@DL77 if the led indicates that the internet connection has dopped wait until it rdconnectsxand run the full connection test in the My Skybapp ignore the first result which is from the last routine test instead click to run the broadband test as that may offer to book an engineer.
If it doesnt givecSky a call and see if they can raise a fault with Openreach but 3 linecdrops a day is quite kikely not to meet the threshold as the automatic systems should stabilise the line and it is only when they cant without dropping spedds below the guaranteed speed that Openreach have to check. If as I suspect you are on the older copper system loads of lines are struggling in the ciurrent wet weather.
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