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Discussion topic: Router connection to home devices

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This message was authored by Piotr85 This message was authored by: Piotr85

Router connection to home devices

Hello, I've been having connection issues. Our laptops and mobile phones constantly are losing connection to the wifi. When I re-connect to the wifi on my mobile phone after a minute or so it disconnects. We didn't have these issues at the beginning of the new contract, but last week's connections have been extremely unreliable. we haven't changed anything in our household. I'd be grateful for the advice and solution to resolve my connection problems.

 

Regards

Piotr

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Router connection to home devices

Posted by a Superuser, not a Sky employee. Find out more

Hi @Piotr85 

Did you try running the connection test & diagnostics in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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