Discussion topic: Router broken. Will not switch on
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Message posted on 18 Aug 2025 10:36 AM
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Router broken. Will not switch on
In the absence of any sensible help being available through the website (i.e being able to talk to a human being) I am posting here as the bot advised me to do.
My router will not turn on. Does not light up. Does not turn on when i switch plug sockets, all sockets tested work fine with other plugs. Do not have a replacement power cable to test.
So either router is broke or power cable is broke. Either way I need to speak to a person.
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Message posted on 18 Aug 2025 12:12 PM
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Re: Router broken. Will not switch on
@Denethorwasrigh call Sky and report the issue they will send you a replacemrnt. When calling do not accept the bots offers of help but remain online to speak to an agent.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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