Discussion topic: Router Delivery
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Message posted on ‎20 May 2024 02:17 PM
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Router Delivery
I have my broadband getting transferred tomorrow and my router seems to be no closer to getting delivered to me. It seems to be stuck within the Royal Mail system.
Can i just use my existing router? I already use OpenReach with BT but to be left without any Broadband would seriously compromise my job as i work from home.
Is there anyway i can postpone the switchover?
Thanks
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All Replies
Message posted on ‎20 May 2024 02:50 PM
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Re: Router Delivery
@tcmossYork the BT router wont work and unfortunately it will be too late to vhange a switch over scheduled for tomorrow. There is good chance the hub will be in yodays or tomorrow's post if it isn't call Sky to get a hubsent out overnight.
One point you are choosing to use a service sold for domestic use for business which is fine but it gives you no priority so it is sensible to have a fall back plan for the odd occasion when something goes wrong.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on ‎20 May 2024 02:58 PM
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Re: Router Delivery
Thats a shame and like quite a few people I do have a back up but the point is that I shouldnt need it.
Thus far I have been unable to spoeak with anyone from Sky to have a replacement sent out...
Message posted on ‎20 May 2024 03:03 PM
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Re: Router Delivery
@tcmossYork wrote:
like quite a few people I do have a back up
I'd just caution that if your backup is the failover to cellular which BT themselves offers, that's not likely to work on the switching day.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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