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Discussion topic: Rooter goes off itself

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This message was authored by Albert82 This message was authored by: Albert82

Rooter goes off itself

Hello. 
my rooter from last night and today still doesn't work 

goes off itself and comes back on   It does this every  2-3 mins.   Never staying on more then 2-3 mins. 

please look in to this. 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Rooter goes off itself

Posted by a Superuser, not a Sky employee. Find out more

@Albert82 if the hub is restarting on its own it is faulty and if its just losing conection it neds reporting so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye onnthe forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Albert82
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This message was authored by Albert82 This message was authored by: Albert82

Re: Rooter goes off itself

Thank you.   

I look forward hearing from you 

This message was authored by Addie15 This message was authored by: Addie15

Re: Rooter goes off itself

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Albert82.

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