Room speed issue

[Krunalthakkar1]

don’t get internet connection in ups status study room. I am complainting it third time. I was given wrong information that I will get a link to by pod which give room guarantee at as little as £5 extra per month. I even called and no one helped. I find helpless. If my issues of having internet speed per room is not sorted then I will be left with no option than cancelling my subscription. My child has 11+ school enterance exam starting in beginning of September. He needs to do some practice tests. We r struggling plz help. You are spooling someone's education. Your company has the most poor service standards as I am struggling for mort than 4 weeks

[TimmyBGood]

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@Krunalthakkar1 wrote:

don’t get internet connection in ups status study room. I am complainting it third time. I was given wrong information that I will get a link to by pod which give room guarantee at as little as £5 extra per month. 

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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.