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Discussion topic: Changed to sky broadband recently. Paid extra to ensure get it in every room but I don’t.

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This message was authored by Calley656 This message was authored by: Calley656

Changed to sky broadband recently. Paid extra to ensure get it in every room but I don’t.

Sunroom only gets a fair connection and keeps dropping out and bedroom says not in range. Only a standard semi detached house - no old thick walls etc

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Changed to sky broadband recently. Paid extra to ensure get it in every room but I don’t.

Posted by a Superuser, not a Sky employee. Find out more

@Calley656 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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