Discussion topic: Ring chime

This message was authored by: Discus1262 · ‎13 Nov 2022

Recently changed my sky router & now my ring chime won't keep its connection

the door bell is fine just the chime connects then goes off line after a short time

any help would be appreciated

This message was authored by: cookiemonsteruk · ‎13 Nov 2022

Have you set it up with the new wifi password on the ring app :-

https://support.ring.com/hc/en-gb/articles/115001773546-Setting-up-your-Ring-Chime-in-the-Ring-app

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: Discus1262 · ‎14 Nov 2022

Yes used new Wi-Fi details the door bell/ camera is fine never drops off but the chime Connects for a short time then just starts flashing it's offline

tried different outlets and it's in the same room as my router just won't stay connected 🙄

This message was authored by: cookiemonsteruk · ‎14 Nov 2022

@Discus1262

When you rec'd the new router did you seperate the wifi bands

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Ring chime

Ring chime

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