Reward pending

[Shinsu]

Sky broadband reward for new customer of 100pounds is not received, what should I do.. I'm waiting for voucher mail, My service is activated

[TimmyBGood]

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@Shinsu wrote:
 My service is activated

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I believe nothing is despatched until the cooling-off period has elapsed.

This is to discourage people from switching and then cancelling solely to get the bonus.