Returns equipment

[Yid1234]

Just received a new router today boxed the old one up to return to sky. But no return label in box. Yet it has two bar codes on label on box. With the returns address on it. Do I just use the same label

[JimM1]

@Yid1234 Have you been asked to return the hub, what was the reason for the new replacement! You have also done this before so look back your old post!

[caesarome]

@Yid1234 

You can print your own return label here, this is what I did when I returned my previous one:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.