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Discussion topic: Returning equipment that I don't have

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This message was authored by BobotheClown01 This message was authored by: BobotheClown01

Returning equipment that I don't have

I am in the process of cancelling Sky broadband however the email states that I need to return the Hub (which I received from Sky) and a Booster (which I did not receive). Has anyone else had this issue?


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BobotheClown01
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This message was authored by BobotheClown01 This message was authored by: BobotheClown01 Answer

Re: Returning equipment that I don't have

I phoned Sky and the very helpful person confirmed that I don't have a booster and assured that I will not be charged for failing to return a booster I did not receive.

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BobotheClown01
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This message was authored by BobotheClown01 This message was authored by: BobotheClown01 Answer

Re: Returning equipment that I don't have

I phoned Sky and the very helpful person confirmed that I don't have a booster and assured that I will not be charged for failing to return a booster I did not receive.

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Returning equipment that I don't have

Posted by a Superuser, not a Sky employee. Find out more

@BobotheClown01 

 

Standard letter that lists all possible broadband equipment that may (or may not) have been sent to you

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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