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Discussion topic: Request additional pod

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This message was authored by: Jellypanther

Request additional pod

The pod provided has increased the signal strength and stopped the drop outs in one area of the house but I need additional ones in order to completely cover the property 

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This message was authored by: Chrisee

Re: Request additional pod

Posted by a Superuser, not a Sky employee. Find out more

@Jellypanther Sky usually want to send out an engineer beore issueing additional pods. Your first step is to talk to Sky so I am escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

 

See here My Post Has Been Escalated – What Happens Next on Sky Community

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: arcadeavenger

Re: Request additional pod

Posted by a Sky employee

Hi @Chrisee thanks for escalating this. We’ve sent @Jellypanther an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours. Thanks, Becca.

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