Replacement cables

[Hall4]

I have renewed my Sky Broadband contract, however they have sent me out a Black and also a Grey cable without any explanation. Does anyone know why or what I'm supposed to do with them? 

[Greenfingers001]

Hi there @Hall4 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147