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Discussion topic: Replace my Router

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This message was authored by: Puffbear

Replace my Router

Not issues with the speeds of my Internet, but I often struggle with staying connected. Need a replacement router. Is this possible?
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This message was authored by: Chrisee

Re: Replace my Router

Posted by a Superuser, not a Sky employee. Find out more

@Puffbear Where a Sky hub is losing connection it is probably an issue with the line rather than the hub itself. Indication of an issue  with a hub would be spontaenous reboots. Run the connection test in the My Sky app as that can book an engineer to check your line if it finds a fault.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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