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Discussion topic: Replace my Router
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This message was authored by: Puffbear
Message posted on 03 Jul 2024 07:34 AM
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Replace my Router
Not issues with the speeds of my Internet, but I often struggle with staying connected. Need a replacement router. Is this possible?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Jul 2024 07:43 AM
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Re: Replace my Router
@Puffbear Where a Sky hub is losing connection it is probably an issue with the line rather than the hub itself. Indication of an issue with a hub would be spontaenous reboots. Run the connection test in the My Sky app as that can book an engineer to check your line if it finds a fault.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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