0
Discussion topic: Repeated requests for returned goods
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: RodFuller
Message posted on 28 Apr 2025 02:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Repeated requests for returned goods
I have rectly changed my broadband providor and have received a request for returned equipment with associated packaging.
Sky have received and thanked me for the return but today I have received a request from sky to return eqipment asap to avoid non return charges. How do I resolve this issue please ?
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 28 Apr 2025 02:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Repeated requests for returned goods
Normally we could escalate this to the Sky Messaging Team but unfortunately due to technical issues we've been asked to not do that. The issue is also affected the call centres so post back in this thread tomorrow and we can hopefully help,you.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page