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Discussion topic: Regarding MAP-T

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This message was authored by: Roxanna786

Regarding MAP-T

I've been looking up threads about this and i hear MAP-T is a feature that Sky rolled out as a default for latest routers.

 

It seems to be a problem for our devices at home and have tried to turn it off. Trying UPNP, DMZ workaround and it does nothing to fix the issue at all.

 

I would like it disabled on my line, it would be very helpful. 

 

Thanks in advance.

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This message was authored by: JimM1

Re: Regarding MAP-T

@Roxanna786 Do you have a sky Max hub!

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This message was authored by: Roxanna786

Re: Regarding MAP-T

I do! A Black Sky Hub Max, mentioning the color just in case.

This message was authored by: JimM1

Re: Regarding MAP-T

@Roxanna786 Then you do NOT there is NO black sky Max hub, they are all white. See the link below!. Also see the back off the hub, very far right MODEL: SR203 or SR204

 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

 

This message was authored by: TimmyBGood

Re: Regarding MAP-T

Posted by a Superuser, not a Sky employee. Find out more

@Roxanna786 

 

The 2023 Max Hub is white.  An upright black model is the previous (2019) Sky Broadband Hub (SR203) which don't have Map-T functionality.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Roxanna786

Re: Regarding MAP-T

@TimmyBGood  well the version is SR204. I'm guessing that is the latest version. 

This message was authored by: TimmyBGood

Re: Regarding MAP-T

Posted by a Superuser, not a Sky employee. Find out more

@Roxanna786 

 

No, that's the G.fast variation of the Sky Broadband Hub, also from 2019 and without Map-T.

 

The Max Hub is designated as the SR213

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Roxanna786

Re: Regarding MAP-T

@TimmyBGood thanks for clarifying. I'm guessing the issue is elsewhere. Completely out of solutions here.  That was my last assumption. 

This message was authored by: TimmyBGood

Re: Regarding MAP-T

Posted by a Superuser, not a Sky employee. Find out more

@Roxanna786 

 

What issues are you experiencing?

 

G.fast has always been an outlier in broadband technology, and is currently being phased out.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Roxanna786

Re: Regarding MAP-T

@TimmyBGood My main issue is the router seems to have bufferbloat more than it should have. Especially when it comes to the upload speed. It affects gamers in our household, not so much for general users of course. Computers or consoles are hardwired, still experiencing such issues even with it being the only device on right now. 

 

I tried to solve this by switching over to another router but the modem wouldn't receive any connection from the line. 

 

Hence, why I've resorted to trying to see what could be the issue within the router or the line. One thing I should note, the router takes like 4-5 minutes to reconnect to the line. We have had a replacement for this router and it still does the same thing, which makes me think it's on the line's end. I say this because at the old place I lived at least year, the connection would take a minute at most and also, the modem I used would work with that connection. That's all I can think of to note for issues. 

This message was authored by: JimM1

Re: Regarding MAP-T

@Roxanna786 To add to @TimmyBGood you may wish to go look and see if you can post up from the link exactly as you see, let the fields fill in with some data.

 

How to read your Sky Hub statistics 

This message was authored by: TimmyBGood

Re: Regarding MAP-T

Posted by a Superuser, not a Sky employee. Find out more

@Roxanna786 wrote:

 Computers or consoles are hardwired, still experiencing such issues even with it being the only device on right now. 

 


Do you use any Powerline networking adapters at the address? G.fast is known to be peculiarly allergic to them.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Roxanna786

Re: Regarding MAP-T

@JimM1 thank you kindly, I will take a moment to gather the information from the statistics. 

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This message was authored by: Roxanna786

Re: Regarding MAP-T

@TimmyBGood I've heard power line adapters are unreliable at times. It's just wired straight. 

This message was authored by: TimmyBGood

Re: Regarding MAP-T

Posted by a Superuser, not a Sky employee. Find out more

@Roxanna786 wrote:

 

I tried to solve this by switching over to another router but the modem wouldn't receive any connection from the line. 

 


Almost certainly because a standard VDSL modem cannot talk to a G.fast circuit.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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