02 Feb 2023 10:20 AM
I was expecting to move out at the end of January so cancelled my broadband. The move has been delayed a month, how can I reconnect for 30 days?
02 Feb 2023 10:29 AM - last edited: 02 Feb 2023 10:30 AM
Posted by a Superuser, not a Sky employee. Find out more
Sky broadband pricing is based on a minimum 18 month contract length to cover the charges levied on them by Openreach, so aren't going to offer a standalone month. ISPs which do shorter term provision typically charge a fairly large set-up fee (around £100) plus a higher monthly rate, and unfortunately even if you order today you're looking at the usual 10 working day minimum lead time for activation.
02 Feb 2023 10:22 AM
Posted by a Superuser, not a Sky employee. Find out more
@CormMcc wrote:
how can I reconnect for 30 days?
Almost certainly not through Sky. Has the service actually ceased?
02 Feb 2023 10:24 AM
Yes it has been switched off. I am currently hotspotting via my mobile which is not ideal and can't connect the sky TV through that
02 Feb 2023 10:29 AM - last edited: 02 Feb 2023 10:30 AM
Posted by a Superuser, not a Sky employee. Find out more
Sky broadband pricing is based on a minimum 18 month contract length to cover the charges levied on them by Openreach, so aren't going to offer a standalone month. ISPs which do shorter term provision typically charge a fairly large set-up fee (around £100) plus a higher monthly rate, and unfortunately even if you order today you're looking at the usual 10 working day minimum lead time for activation.
02 Feb 2023 10:32 AM
Thanks @TimmyBGood I will look them up and see what I can find. My fault for jumoing the start line
02 Feb 2023 10:35 AM - last edited: 02 Feb 2023 10:36 AM
Posted by a Superuser, not a Sky employee. Find out more
You might also consider buying a cellular router and data SIM: that would almost certainly cost less than the setup fee for a short-term broadband service (which isn't likely to be active before Feb 20th at the earliest).
31 May 2024 01:42 PM
i just want to carry on paying my bill mothly , i need to reinstate my DD , i have paid for june already
31 May 2024 01:57 PM
Posted by a Superuser, not a Sky employee. Find out moreYour post isn't very clear so are you saying your broadband has been suspended due to a bill not being paid, if so you will need to setup a monthly payment method before it will be reinstated.
02 Jul 2024 07:02 PM
you have taken 2 payments of £39.75 from my account AFTER my account was closed , You said you would refund it on 21 june but as yet nothing RSVP
02 Jul 2024 07:20 PM - last edited: 02 Jul 2024 07:21 PM
Posted by a Superuser, not a Sky employee. Find out more@freddi444 You're not talking to Sky, we are customers.
Your post is a bit confusing as you say your your account was closed, however earlier this week you posted
"i just want to carry on paying my bill mothly , i need to reinstate my DD , i have paid for june already "
So what is it?
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