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Discussion topic: Received new fibre broadband equipment in parcel but plug and wiring damaged.

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Alfieboo
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This message was authored by Alfieboo This message was authored by: Alfieboo

Received new fibre broadband equipment in parcel but plug and wiring damaged.

‎15 Jan 2025 12:30 PM

Howdon I get replacement wiring before engineer visits
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Doc5907
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Superuser
This message was authored by Doc5907 This message was authored by: Doc5907

Re: Received new fibre broadband equipment in parcel but plug and wiring damaged.

‎15 Jan 2025 12:34 PM

Posted by a Superuser, not a Sky employee. Find out more
@Alfieboo wrote:
Howdon I get replacement wiring before engineer visits

@Alfieboo 

You'll need to call Sky and report the damaged items, hoping they can send out replacements before the visit.

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