Really poor WiFi!!!

[Simon223]

Awful/non existent wifi. No signal, broadband check says ok, clearly not!

[Daniel0210]

@Simon223 

The first thing to do is check to see if there are any outages nearby via this link https://www.sky.com/servicechecker

If there aren't any then try running the line test here https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.