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Discussion topic: Re: Below Speed Guarantee Broadband

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Avatar for smab
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This message was authored by: smab

Message posted on ‎10 Apr 2026 12:40 PM

Re: Below Speed Guarantee Broadband

Who do I contact about this? I have been getting outages and below the guaranteed speed promised for a while now.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎10 Apr 2026 12:48 PM

Re: Below Speed Guarantee Broadband

Posted by a Superuser, not a Sky employee. Find out more

@smab see here https://www.sky.com/help/articles/sky-broadband-speed-guarantee 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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