This discussion topic has been answered Discussion topic: RED LOS light on ONT

This message was authored by: bradyc12 · ‎21 Nov 2024

Suddenly just experienced a loss of signal to the ONT, cant find a way to try and get help from sky as it has happened an hour after there lines have closed is there anything i can do to try and fix it or do i have to wait for it to either fix itself or for sky to send an engineer

This message was authored by: Chrisee · ‎22 Nov 2024

@bradyc12 if the red LOS light is still there this morning call Sky as they need to get the network operator who are Openreach in the UK but in Ireland it is different to check the fibre network. The light means the ONT is not receiving an optical signal.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎22 Nov 2024

@bradyc12 if the red LOS light is still there this morning call Sky as they need to get the network operator who are Openreach in the UK but in Ireland it is different to check the fibre network. The light means the ONT is not receiving an optical signal.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This discussion topic has been answered Discussion topic: RED LOS light on ONT

RED LOS light on ONT

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