Discussion topic: Questions about my new contract

This message was authored by: PrzemyslawSz · ‎22 Apr 2023

Hi. I have signed a contract with Sky for Sky Ultrafast broadband. Is that need a phone line? I was expecting to not have it but i just recieved a message that openreach engineer will set my phone line. And also- do i have to contact my current provider if my contract already is finished?

This message was authored by: cookiemonsteruk · ‎22 Apr 2023

@PrzemyslawSz

If you have opted for the sky pay as you talk tariff and don't use a phone then there will be no charges.

Also if you are moving from another openreach isp sky will take care of the switch . If moving from the likes of virgin or alt net provider you will to contact them seperately leaving an overlap in subscription if sky are delayed

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This message was authored by: jamesn123 · ‎25 Apr 2023

@PrzemyslawSz

If you've ordered ultrafast and not had ultrafast previously then yes Openreach will need to attend and fit a new fibre cable into your home

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Questions about my new contract

Questions about my new contract

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