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Discussion topic: Questions about my new contract

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This message was authored by PrzemyslawSz This message was authored by: PrzemyslawSz

Questions about my new contract

Hi. I have signed a contract with Sky for Sky Ultrafast broadband. Is that need a phone line? I was expecting to not have it but i just recieved a message that openreach engineer will set my phone line. And also- do i have to contact my current provider if my contract already is finished?

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Questions about my new contract

Posted by a Superuser, not a Sky employee. Find out more

@PrzemyslawSz 

 

If you have opted for the sky pay as you talk tariff and don't use a phone then there will be no charges.

 

Also if you are moving from another openreach isp sky will take care of the switch . If moving from the likes of virgin or alt net provider you will to contact them seperately leaving an overlap in subscription if sky are delayed

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Questions about my new contract

Posted by a Superuser, not a Sky employee. Find out more

@PrzemyslawSz 

If you've ordered ultrafast and not had ultrafast previously then yes Openreach will need to attend and fit a new fibre cable into your home

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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