22 Oct 2022 05:17 PM
Hello, I've just received my puck in the mail, but need to wait 3 weeks for an engineer to come out.
Hypothetically, if I connect everything up (ethernet cable from phoneline, hdmi into tv) should I get full access to the WiFi and sky from my package?
Thanks!
22 Oct 2022 06:43 PM - last edited: 22 Oct 2022 06:45 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sparkyplugg wrote:Hello, I've just received my puck in the mail, but need to wait 3 weeks for an engineer to come out.
Hypothetically, if I connect everything up (ethernet cable from phoneline, hdmi into tv) should I get full access to the WiFi and sky from my package?
Thanks!
No!
You'll need to wait until your line is activated and Hub in place.
22 Oct 2022 07:02 PM
Sorry for my absolute ignorance, is the line activated by the engineer? Just seems a bit rubbish I have to wait 3 weeks for something I paid for! Technically, I'll.only use it for a week in the first month
22 Oct 2022 07:22 PM
Posted by a Superuser, not a Sky employee. Find out moreThe line would be activated on the day, it's generally done behind the scenes and depending on what service you've ordered, may or may not need someone to visit you on the day.
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