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Discussion topic: Puck/hub

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This message was authored by Sparkyplugg This message was authored by: Sparkyplugg

Puck/hub

Hello, I've just received my puck in the mail, but need to wait 3 weeks for an engineer to come out.

Hypothetically, if I connect everything up (ethernet cable from phoneline, hdmi into tv) should I get full access to the WiFi and sky from my package?

 

Thanks!

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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Puck/hub

Posted by a Superuser, not a Sky employee. Find out more

@Sparkyplugg wrote:

Hello, I've just received my puck in the mail, but need to wait 3 weeks for an engineer to come out.

Hypothetically, if I connect everything up (ethernet cable from phoneline, hdmi into tv) should I get full access to the WiFi and sky from my package?

 

Thanks!


No!

You'll need to wait until your line is activated and Hub in place. 

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
Sparkyplugg
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This message was authored by Sparkyplugg This message was authored by: Sparkyplugg

Re: Puck/hub

Sorry for my absolute ignorance, is the line activated by the engineer? Just seems a bit rubbish I have to wait 3 weeks for something I paid for! Technically, I'll.only use it for a week in the first month

This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Puck/hub

Posted by a Superuser, not a Sky employee. Find out more

@Sparkyplugg 

The line would be activated on the day, it's generally done behind the scenes and depending on what service you've ordered, may or may not need someone to visit you on the day. 

* * * * * * * * * * * * * * * * * *
"Sometimes, the only choices you have are bad ones, but you still have to choose"
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